Privacy Policy

This Privacy Policy explains how KITMNEX PRIVATE LIMITED ("we", "us", "our"), operator of Kitmnex, collects, uses and protects your personal information when you use this website.

Information We Collect: We collect information you provide when you create an account, place an order or contact us — such as your name, email, phone number and shipping and billing address. We also collect limited technical data such as your IP address and browsing information through cookies and similar technologies.

How We Use Your Information: We use your information to process and deliver orders, provide customer support, send order updates, improve our website, and — where you have opted in — send marketing communications. Payment details are handled directly by our payment partners.

Sharing: We do not sell your personal information. We share it only with service providers who help us operate the store (payment gateways, logistics and communication providers) and where required by law.

Cookies: We use cookies to keep your cart, remember preferences and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

Data Security & Retention: We use reasonable technical and organisational measures to protect your data and retain it only as long as necessary or as required by law.

Your Rights: You may request access to, correction of, or deletion of your personal information, and may opt out of marketing at any time by contacting us.

Contact: For any privacy request, email hello@kitmex.com — KITMNEX PRIVATE LIMITED, Prop. No - 14, Plot No 17 & 18, Veer Savarkar, Shakarpur, New Delhi 110092.

We may update this policy from time to time; the latest version will always be available on this page.